Dealers are becoming increasingly dissatisfied with the pressure they are under from\u00a0 carmakers to self-register vehicles to meet targets.<\/p>\n
The Winter NFDA Dealer Attitude Survey asked dealers how satisfied they were with manufacturers\u2019 inducement to self-register and got a low rating of 5.4. The rating was also lower than the two previous surveys.<\/p>\n
Skoda was the worst performer with a score of just 3.1 followed by Peugeot and Seat, Vauxhall and Volkswagen.<\/p>\n
\u201cSkoda scored the lowest with 3.1 points, indicating significant dissatisfaction from its dealers in respect to self-registration of vehicles.<\/p>\n
\u201cTheir score fell by 0.5 points from the Summer and 3.3 points since last Winter indicating that dealer satisfaction has significantly declined over the past year.<\/p>\n
\u201cPreviously Skoda returned scores on or above average on this question. Seat returned the second worst score for the question of 3.9. This was a decline of 0.7 points from the Summer and 2.3 from the Winter. Unlike Seat, Skoda have tended to score below average.<\/p>\n
The survey showed that Mini and Citroen had seen the greatest declines in score falling 1.7 and 1.3 points respectively since the Summer survey.<\/p>\n
\u201cCitroen continues a decline in score which began with the Summer survey and Mini\u2019s score has taken them from third highest in the table to thirteenth in the table.<\/p>\n
Mercedes saw the most improved score increasing 1.2 points to 7.6 and this was followed by Jaguar whose score rose 0.8 points to 7.5.<\/p>\n
Dealer profitability specialist ASE has warned that<\/span> dealer profitability in 2015 could be dented by self-registrations.<\/p>\n","protected":false},"excerpt":{"rendered":"